Cookie Policy
Effective date: 15/10/24
This Cookie Policy explains how Naked Mental Health Limited ("we," "us," or "our") uses cookies and similar technologies to recognize you when you visit our websites, including our online store hosted on Shopify, our main website hosted on HubSpot, and our app website hosted on Google Firebase. It explains what these technologies are, why we use them, and your rights to control our use of them.
1. What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information. Cookies set by the website owner (in this case, Naked Mental Health) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (such as advertising, interactive content, and analytics).
2. Why Do We Use Cookies?
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons to ensure our websites operate efficiently, especially on our Shopify, HubSpot, and Firebase platforms. Other cookies help us to enhance your experience by tracking and targeting user interests.
The specific types of cookies served through our websites and the purposes they perform are described below:
- Essential Cookies
These cookies are necessary for our websites to function and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling out forms.
- Analytics and Performance Cookies
We use these cookies to understand how our website is being used or how effective our marketing campaigns are. These cookies may collect information such as IP address, browser type, referring/exit pages, and timestamps. We use HubSpot for our website analytics and Google Firebase for app performance monitoring.
- Marketing and Advertising Cookies
These cookies are used to make advertising messages more relevant to you. We partner with third parties such as HubSpot and Google Ads to serve these cookies.
3. Third-Party Cookies
We use third-party cookies provided by services like Shopify, HubSpot, Google Firebase, and others for various functionalities, including marketing, user experience enhancements, and app performance tracking.
- Shopify: Uses cookies to ensure the proper functioning of our online store, including managing shopping carts, transactions, and payments.
- HubSpot: Implements cookies to monitor site usage, track leads, and optimize marketing campaigns.
- Google Firebase: Uses cookies and similar technologies to monitor app performance, including crash reporting and app user interactions.
4. How Can I Control Cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by adjusting your browser settings. Most web browsers allow you to control cookies through their settings preferences. However, if you choose to block or disable certain cookies, this may impact your experience on our websites.
For more information on how to manage your cookie preferences, please visit your browser’s help documentation.
5. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect operational, legal, or regulatory changes. When we make updates, we will revise the "Effective Date" at the top of this policy. We encourage you to periodically review this page for the latest information on our cookie practices.
6. Contact Us
If you have any questions about our use of cookies or other technologies, please contact us at hello@naked.health.